
Chestnut Lodge Pet Crematorium and Pet Cemetery
260 Google reviews, read and analyzed
Chestnut Lodge Pet Crematorium and Pet Cemetery is a family-owned pet cremation provider in East Grinstead.
Families rate it 4.9 stars across 260 Google reviews.
It has served families since 1969.
Attended cremation services where pet owners may witness their pet's cremation and receive the ashes the same day, with a private reception room available.
It offers cremation, memorials, memorial keepsakes, clay paw prints, and ink paw prints.
What 260 families say
Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.
“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.” Sybil
“They looked after my boy as if he was their own and showed him compassion, dignity and respect.” Kelly
“Chestnut Lodge provided a beautiful, dignified, an incredibly comforting service when we suddenly lost out lurcher, Boris.” Sybil
“I have a good twenty mins or half hour or so of cuddles and kisses with her before it all started; I never felt rushed, and I could properly say goodbye.” Alina
“All communication with Chestnut Lodge was fantastic, and they are such empathetic wonderful people.” Maja
Show 13 more themesShow fewer themes
“I was overcome with emotion when I saw how beautiful Oni's urn was and the 2 pawprints we ordered were done exceptionally well.” Serenity
“The way we were treated by Kim and Stephen at Chestnut Lodge was so sympathetic not over the top, just graceful caring and just what we needed.” Graham
“There was a beautiful poem, fur clippings and paw prints.” Maja
“You have a private room to say goodbye to your pet and you can write a note that will go with your pet when your pet is cremated.” Tien
“the ashes were ready for collection the next day with the casket and inscription that we had ordered.” Tien
“Every item was so carefully packed and wrapped, to ensure its protection.” Maja
“Kim and the other lady were so kind and explained the process.” Alina
“I spoke to Kim on the phone, I was a complete mess and could barely get my words out, but she was so patient with me and so understanding. She gave me time to explain what I wanted and arranged for my boy to be collected an hour later.” Gemma
“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.” Sybil
“I was told she laid in the box she was brought in with (from home, so she knew I was still with her) until I could see her again ahead of the attended cremation.” Alina
“A great service me and my family have used for many years to take care of our beloved dogs.” Karen
“Being able to view Doobie in their chapel of rest before cremation, was so comforting, as he looked very peaceful.” The
Services
Confirmed from this company’s website and customer reviews.
Details
Chestnut Lodge offers individual and communal pet cremation, pet cemetery burial services, and paw print/clay impression keepsakes. Established in 1969 in East Grinstead, they also work with home euthanasia veterinary partners to provide compassionate end-of-life care.
Common questions
Answered from verified data, not marketing copy.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery offer pet cremation?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers pet cremation in East Grinstead. We confirmed this from the company's own website.
Is Chestnut Lodge Pet Crematorium and Pet Cemetery family-owned?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.
What do families say about Chestnut Lodge Pet Crematorium and Pet Cemetery?
Chestnut Lodge Pet Crematorium and Pet Cemetery holds 4.9 stars across 260 Google reviews. The themes families mention most are compassionate staff, respectful pet handling, and made difficult time easier.
Does Chestnut Lodge Pet Crematorium and Pet Cemetery make paw prints?
Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers clay paw prints and ink paw prints.
Where is Chestnut Lodge Pet Crematorium and Pet Cemetery located?
Chestnut Lodge Pet Crematorium and Pet Cemetery serves families in East Grinstead.
More pet cremation near East Grinstead
Compare all East Grinstead providers →
Is this your business? Claim this listing to correct your details. Your reviews and themes stay independent.
Claim listingListing data verified October 2026. Review themes updated monthly.