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Chestnut Lodge Pet Crematorium and Pet Cemetery

Pet Cremation·East Grinstead
Top RatedFamily-Owned Verified operating October 2026
4.9 stars.
260 Google reviews, read and analyzed
At a glance

Chestnut Lodge Pet Crematorium and Pet Cemetery is a family-owned pet cremation provider in East Grinstead.

Families rate it 4.9 stars across 260 Google reviews.

It has served families since 1969.

Attended cremation services where pet owners may witness their pet's cremation and receive the ashes the same day, with a private reception room available.

It offers cremation, memorials, memorial keepsakes, clay paw prints, and ink paw prints.

What 260 families say

Themes found by reading this company’s Google reviews. Counts are real mentions, not ratings.

Compassionate staff18mentions

“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.”  Sybil

Respectful pet handling16mentions

“They looked after my boy as if he was their own and showed him compassion, dignity and respect.”  Kelly

Made difficult time easier15mentions

“Chestnut Lodge provided a beautiful, dignified, an incredibly comforting service when we suddenly lost out lurcher, Boris.”  Sybil

Time to say goodbye13mentions

“I have a good twenty mins or half hour or so of cuddles and kisses with her before it all started; I never felt rushed, and I could properly say goodbye.”  Alina

Responsive communication12mentions

“All communication with Chestnut Lodge was fantastic, and they are such empathetic wonderful people.”  Maja

Show 13 more themes
Paw print keepsake8mentions

“I was overcome with emotion when I saw how beautiful Oni's urn was and the 2 pawprints we ordered were done exceptionally well.”  Serenity

Staff named recognition6mentions

“The way we were treated by Kim and Stephen at Chestnut Lodge was so sympathetic not over the top, just graceful caring and just what we needed.”  Graham

Fur clipping keepsake5mentions

“There was a beautiful poem, fur clippings and paw prints.”  Maja

Private cremation option5mentions

“You have a private room to say goodbye to your pet and you can write a note that will go with your pet when your pet is cremated.”  Tien

Quick turnaround time5mentions

“the ashes were ready for collection the next day with the casket and inscription that we had ordered.”  Tien

Beautiful urn presentation4mentions

“Every item was so carefully packed and wrapped, to ensure its protection.”  Maja

Explains every step4mentions

“Kim and the other lady were so kind and explained the process.”  Alina

Responsive and easy to reach4mentions

“I spoke to Kim on the phone, I was a complete mess and could barely get my words out, but she was so patient with me and so understanding. She gave me time to explain what I wanted and arranged for my boy to be collected an hour later.”  Gemma

Supports the whole family4mentions

“The staff, especially Kim, did the most wonderful job, showing immense compassion and respect not just to Boris, but to our entire grieving family.”  Sybil

Goes above and beyond3mentions

“I was told she laid in the box she was brought in with (from home, so she knew I was still with her) until I could see her again ahead of the attended cremation.”  Alina

Trusted for years3mentions

“A great service me and my family have used for many years to take care of our beloved dogs.”  Karen

In-home pickup service2mentions
Peaceful passing2mentions

“Being able to view Doobie in their chapel of rest before cremation, was so comforting, as he looked very peaceful.”  The

Services

Confirmed from this company’s website and customer reviews.

Cremation
Memorials
Memorial keepsakes
Clay paw prints
Ink paw prints
Worth knowing
Attended cremation services where pet owners may witness their pet's cremation and receive the ashes the same day, with a private reception room available.

Details

Chestnut Lodge offers individual and communal pet cremation, pet cemetery burial services, and paw print/clay impression keepsakes. Established in 1969 in East Grinstead, they also work with home euthanasia veterinary partners to provide compassionate end-of-life care.

AreaEast Grinstead
CategoryPet Cremation
OwnerFamily-owned
StatusVerified operating

Common questions

Answered from verified data, not marketing copy.

Does Chestnut Lodge Pet Crematorium and Pet Cemetery offer pet cremation?

Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers pet cremation in East Grinstead. We confirmed this from the company's own website.

Is Chestnut Lodge Pet Crematorium and Pet Cemetery family-owned?

Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery is family-owned. Ownership is checked against our parent company registry and the company's own website, and we disclose it on every listing.

What do families say about Chestnut Lodge Pet Crematorium and Pet Cemetery?

Chestnut Lodge Pet Crematorium and Pet Cemetery holds 4.9 stars across 260 Google reviews. The themes families mention most are compassionate staff, respectful pet handling, and made difficult time easier.

Does Chestnut Lodge Pet Crematorium and Pet Cemetery make paw prints?

Yes. Chestnut Lodge Pet Crematorium and Pet Cemetery offers clay paw prints and ink paw prints.

Where is Chestnut Lodge Pet Crematorium and Pet Cemetery located?

Chestnut Lodge Pet Crematorium and Pet Cemetery serves families in East Grinstead.

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Listing data verified October 2026. Review themes updated monthly.